ACT Workers Compensation

The University of New South Wales holds a self insurer’s licence to manage workers compensation claims that occur to injured employees of UNSW Canberra.

This falls under the jurisdiction of the Workers Compensation Act 1951.

The management of Workers Compensation claims is by Ms Alecia Ford, Claims Manager, Workers Compensation Section, Risk Advisory and Internal Audit.

Lodgement of Workers Compensation claims is to be made to Kensington campus after advising the Health and Safety Officer located at Canberra:

Ms Suzanna Holmes
Manager WHS & Facilities
UNSW CANBERRA PO Box 7916, CANBERRA BC 2610, Australia.
Phone: +61 (2) 6268 8713| Mobile: +61 411 289 363 | Facsimile: +61 (2) 6268 6087.

Ms Alecia Ford
Claims Manager Workers Compensation | Risk Advisory and Internal Audit | Finance and Operations
The University of New South Wales
UNSW Sydney, NSW 2052
Phone: +61 (2) 9385 2722 | Facsimile:  +61 (2) 9663 4203 | Email:

All UNSW employees need to complete the online reporting system.

  1. Sign on to myUNSW
  2. Look for My Staff Profile Tab and select
  3. Find and click on the Harm2Zero symbol to Report/Manage OHS&E Issues
  4. Report a hazard / incident

(Please note that the link times out after 20 minutes for data when entering your injury information)

Please complete the on-line Incident report as soon as an injury occurs. If you intend on making a claim either for weekly or medical benefits, then you should also complete the UNSW Canberra on-line claim form. Following receipt of your claim form a decision on claim liability will be determined within 28 days.

A claim is not made under the Act until a medical certificate on the required form is provided.

Workers' Compensation and Injury Management

The Injury Management Process aims to provide timely, safe and durable return to work for employees following workplace injuries through effective injury management and return to work programs. These programs operate in conjunction with the UNSW Canberra’s Occupational Health & Safety Management System which aims to reduce work-related injury through improvements in the management of occupational health and safety in the workplace.

There are three steps in the injury management process:

UNSW Canberra has developed an Injury Management Program incorporating a coordinated and managed program addressing all aspects of injury management from the time of injury including medical treatment, rehabilitation services, claims and employment management practices.

UNSW Canberra has established a Return to Work Program which includes policies and procedures for the work place rehabilitation of an injured employee (including where necessary vocational rehabilitation).

UNSW Canberra will establish a Personal Injury Plan for an injured employee if it is likely the employee will be incapacitated, partially or totally, for a period of more than seven (7) calendar days. The Personal Injury Plan will be developed in conjunction with the injured employee, and with the assistance of an approved rehabilitation provider and nominated treating doctor.

The updated Procedures for Claiming Workers' Compensation was approved by the UNSW Canberra OHS Committee on 21 September 2007.

Open the following links for copies of the Workers' Compensation Claim Form and Medical Release Form.

Please ensure that you have notified the Manager WHS and Facilities, Ms Suzanna Holmes prior to lodging your claim online.

More information on the new legislation and injury management processes is available from ACT WorkCover Information Bulletins 11.01 to 11.10.

For information on workers' compensation or occupational rehabilitation at UNSW Canberra please contact:

Manager WHS and Facilities 
University of UNSW 
Australian Defence Force Academy 
Canberra ACT 2600 
Phone: (02) 6268 8713 | +61 2 6268 8713 
Fax: (02) 6268 6087 | +61 2 6268 6087